freebsd at troback.com
Tue Apr 7 20:44:11 CEST 2009
On Tue, 7 Apr 2009 20:35:19 +0200
peter h <peter at hk.ipsec.se> wrote:
> On Tuesday 07 April 2009 14.38, Anders Troback wrote:
> > Är det någon av er här som kör eller har satt upp RT (www/rt38)?
> > \\anders
> Vad är RT (www/rt38) ?
RT is an industrial-grade ticketing system. It lets a group of people
intelligently and efficiently manage requests submitted by a community
of users. RT is used by systems administrators, customer support
staffs, NOCs, developers and even marketing departments at over a
thousand sites around the world.
RT3 significantly revamped the RT codebase, featuring standard-compliant
Web UI, approval-based workflow system, REST-powered RPC mail gateway,
recursive group membership with delegates, autoconf, custom field
support, I18N and L10N framework, web-editable scrips, better
documentation and regression test suite, and more.
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.
More information about the BUS